Host of Jobber’s Masters of Home Service Podcast

Making your business more
profitable and more efficient

Masters of Home Service

A Podcast by Jobber

Masters of Home Service brings together successful business owners from a range of service industries, to share their successes, best tips, biggest downfalls and more, so you can make your home service business the best it can be.

Season 3 - EP 23

NAVIGATING AI IN YOUR BUSINESS: BALANCING TECH AND HUMAN TOUCH

With Michelle Jeppesen

LISTEN ON

Michelle Jeppesen explores balancing advanced AI technology with the human touch to navigate AI effectively in your business.

OVERVIEW

Outsourcing customer service can be a game-changer for business owners looking to free up time while maintaining high-quality customer interactions. In this episode, Michelle Jeppesen breaks down when and how to outsource effectively, ensuring seamless communication and customer satisfaction. Whether you're considering outsourcing for the first time or refining your approach, this episode offers practical insights to help you scale with confidence.

Episode Summary

Discover the keys to successful customer service outsourcing.

  • When to Outsource – Identify the right time to delegate customer support.

  • Choosing the Right Provider – Key factors to consider when selecting a partner.

  • Maintaining Quality Control – Ensure consistent service and brand alignment.

  • Maximizing Cost Efficiency – Optimize outsourcing to save time and money.

Take control of your customer service strategy and scale smarter! 🚀

Season 3

Listen in your podcast app and on YouTube.

My companies

Charlottesville Lawn Care

Founded in 2013

Specializing in year-round lawn maintenance.

Charlottesville Gutter Pros

Founded in 2020

Specializing in gutter cleaning, repairs & install, and underground drain flushing.

Headshot of Adam Sylvester from Jobber's Masters of Home Service Podcast

Connect with me

Facebook (I’m not a big IG guy) and email are the best platforms to connect with me!

And you can text me at 434-981-2043. I’d love to hear from you!

Listen to the podcast in your podcast app or on YouTube.