Host of Jobber’s Masters of Home Service Podcast

Making your business more
profitable and more efficient

Masters of Home Service

A Podcast by Jobber

Masters of Home Service brings together successful business owners from a range of service industries, to share their successes, best tips, biggest downfalls and more, so you can make your home service business the best it can be.

Season 2 - EP 13

EARN $12K/MONTH SCOOPING POOP

With Erica Krupin

LISTEN ON

Erica Krupin from Kroopin’s Poopin Scoopin shares inside knowledge of the pet waste removal industry!

OVERVIEW

Success in the service industry isn’t just about getting more customers—it’s about keeping them. Erica Krupin, founder of Krupin’s Poopin Scoopin, shares how she built a thriving business by mastering client relationships, pricing strategies, and retention techniques.

Episode Summary

In this episode, Erica reveals her secrets to turning one-time customers into lifelong clients.

  • Pricing for profit – How to charge what you’re worth without losing customers.

  • Customer retention strategies – Proven methods to keep clients coming back.

  • Standing out from the competition – Creating a brand that builds trust and loyalty.

  • Managing business growth – Scaling sustainably without sacrificing service quality.

If you want to increase your revenue while keeping your customers happy, this episode is packed with actionable advice! 🚀

Season 2

Listen in your podcast app and on YouTube.

My companies

Charlottesville Lawn Care

Founded in 2013

Specializing in year-round lawn maintenance.

Charlottesville Gutter Pros

Founded in 2020

Specializing in gutter cleaning, repairs & install, and underground drain flushing.

Headshot of Adam Sylvester from Jobber's Masters of Home Service Podcast

Connect with me

Facebook (I’m not a big IG guy) and email are the best platforms to connect with me!

And you can text me at 434-981-2043. I’d love to hear from you!

Listen to the podcast in your podcast app or on YouTube.